GrowthZone Outage History

GrowthZone had 12 outages in the last 2 years totaling 77h 57m of downtime — averaging 0.5 incidents per month.

There were 12 GrowthZone outages since July 18, 2024 totaling 77h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.growthzone.com

Critical July 16, 2026

Degraded System Performance: Login/Authentication Issues

Detected by Pingoru: Jul 16, 2026, 08:58 AM UTC
Resolved: Jul 16, 2026, 10:00 AM UTC
Duration: 1h 2m

Affected: GrowthZone Main Web Application

Timeline · 4 updates

investigating Jul 16, 2026, 08:58 AM UTC

We are currently experiencing an issue that is preventing some users from logging in to GrowthZone Application. This is caused by an outage with a third-party authentication provider, and their team is actively working to restore service. At this time, no action is needed on your end. Existing sessions may remain active, but new logins may fail until the provider resolves the issue. We do not yet have an estimated time to resolution but are monitoring closely and will update this page as we learn more. We apologize for the disruption and appreciate your patience.
monitoring Jul 16, 2026, 09:05 AM UTC

There is a major operational issue with one of our cloud providers systems (AWS). We are looking into potential workarounds.
identified Jul 16, 2026, 09:41 AM UTC

We've confirmed this issue is caused by an active AWS infrastructure incident, which is impacting parts of our login services. Our vendors have open incidents on their status pages and are actively working on it. At this time there is no workaround and no estimated time to resolution from these providers. Existing sessions may remain active, but new logins to the GrowthZone application will continue to fail until service is restored. We are monitoring these providers closely and will post updates here as soon as we have new information. We apologize for the disruption and appreciate your patience.
resolved Jul 16, 2026, 10:00 AM UTC

Login and authentication services have been restored. Our vendor was able to restore service by rerouting traffic around the impacted AWS infrastructure. Please note the underlying AWS issue may still be ongoing, but it is no longer affecting login to the GrowthZone application. If you continue to experience login issues, please clear your browser cache/cookies and try again, or contact our support team. Thank you for your patience during this disruption.

Read the full incident report →

Major May 11, 2026

GZ CMS Sites Slow or Unavailable

Detected by Pingoru: May 11, 2026, 07:17 PM UTC
Resolved: May 11, 2026, 08:43 PM UTC
Duration: 1h 26m

Affected: GrowthZone CMS (Websites)

Timeline · 3 updates

investigating May 11, 2026, 07:17 PM UTC

We are currently investigating this issue.
monitoring May 11, 2026, 07:41 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 11, 2026, 08:43 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 6, 2026

System latency - Some customers are experiencing slowness in the GrowthZone software

Detected by Pingoru: Apr 06, 2026, 03:52 PM UTC
Resolved: Apr 06, 2026, 04:52 PM UTC
Duration: 59m

Affected: GrowthZone Main Web ApplicationReporting

Timeline · 3 updates

investigating Apr 06, 2026, 03:01 PM UTC

We are currently investigating this issue.
investigating Apr 06, 2026, 05:52 PM UTC

We are continuing to investigate this issue.
resolved Apr 06, 2026, 08:27 PM UTC

This incident has been resolved.

Read the full incident report →

Minor January 27, 2026

Some customers are not able to log into their GrowthZone database

Detected by Pingoru: Jan 27, 2026, 04:05 PM UTC
Resolved: Jan 27, 2026, 06:50 PM UTC
Duration: 2h 44m

Affected: GrowthZone Main Web Application

Timeline · 3 updates

investigating Jan 27, 2026, 04:05 PM UTC

We are currently investigating this issue.
investigating Jan 27, 2026, 05:55 PM UTC

We are continuing to investigate this issue.
resolved Jan 27, 2026, 06:50 PM UTC

This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

GrowthZone/Quickbooks connection issue

Detected by Pingoru: Jan 26, 2026, 03:06 PM UTC
Resolved: Jan 26, 2026, 04:11 PM UTC
Duration: 1h 4m

Affected: GrowthZone Main Web Application

Timeline · 3 updates

investigating Jan 26, 2026, 03:06 PM UTC

We are currently investigating this issue.
identified Jan 26, 2026, 03:38 PM UTC

The issue has been identified and a fix is being implemented.
resolved Jan 26, 2026, 04:11 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Some customers may experience issues with images not loading on live or test GZCMS websites

Detected by Pingoru: Oct 29, 2025, 06:12 PM UTC
Resolved: Oct 29, 2025, 10:31 PM UTC
Duration: 4h 18m

Affected: GrowthZone CMS (Websites)

Timeline · 2 updates

identified Oct 29, 2025, 06:12 PM UTC

We’re aware of an ongoing Microsoft Azure incident that is affecting portions of the Azure Portal and related services. As a result, some customers may experience issues with images not loading on live or test GZCMS websites. Our team is actively monitoring the situation and will provide updates as soon as Azure resolves the outage. We appreciate your patience and understanding.
resolved Oct 29, 2025, 10:31 PM UTC

This incident has been resolved.

Read the full incident report →

Critical October 15, 2025

GrowthZone Websites are currently experiencing 503 error

Detected by Pingoru: Oct 15, 2025, 11:12 PM UTC
Resolved: Oct 16, 2025, 02:27 PM UTC
Duration: 15h 15m

Affected: GrowthZone CMS (Websites)

Timeline · 6 updates

investigating Oct 15, 2025, 11:12 PM UTC

Some users are reporting 503 errors. We are investigating this incident and will update as soon as we have more information.
identified Oct 15, 2025, 11:33 PM UTC

The issue has been identified and a fix is being implemented.
identified Oct 16, 2025, 12:33 AM UTC

We are continuing to work on a fix for this issue.
identified Oct 16, 2025, 01:34 AM UTC

GZCMS websites are operational at this time. We are continuing to work on the root cause.
identified Oct 16, 2025, 10:37 AM UTC

We are continuing to work on a fix for this issue.
resolved Oct 16, 2025, 02:27 PM UTC

This incident has been resolved.

Read the full incident report →

Notice July 22, 2025

Degraded System Performance

Detected by Pingoru: Jul 22, 2025, 07:50 PM UTC
Resolved: Jul 17, 2025, 06:10 PM UTC
Duration: —

Timeline · 2 updates

resolved Jul 22, 2025, 07:50 PM UTC

Degraded system performance has been detected.
postmortem Jul 22, 2025, 07:50 PM UTC

Starting at approximately 1:10 PM CDT system performance degradation was detected. Our team started to investigate the issue and mitigation steps were taken to restore system performance. By 2:05 PM CDT system performance was stabilized. Investigation to the root cause was ongoing. By end of business the root cause was identified, and work was started on a solution. On 7/18 a hotfix was completed at approximately 3:30 to implement the solution.

Read the full incident report →

Major June 23, 2025

Some of our GrowthZone customers are experiencing system latency

Detected by Pingoru: Jun 23, 2025, 03:04 PM UTC
Resolved: Jun 23, 2025, 03:46 PM UTC
Duration: 41m

Affected: GrowthZone Main Web ApplicationReporting

Timeline · 3 updates

investigating Jun 23, 2025, 03:04 PM UTC

We are currently investigating this issue.
monitoring Jun 23, 2025, 03:21 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 23, 2025, 03:46 PM UTC

This incident has been resolved.

Read the full incident report →

Major February 4, 2025

Some users are experiencing system errors on GrowthZone

Detected by Pingoru: Feb 04, 2025, 04:32 PM UTC
Resolved: Feb 04, 2025, 05:21 PM UTC
Duration: 48m

Affected: GrowthZone Main Web Application

Timeline · 3 updates

investigating Feb 04, 2025, 04:32 PM UTC

We are currently investigating this issue.
monitoring Feb 04, 2025, 04:43 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 04, 2025, 05:21 PM UTC

This incident has been resolved.

Read the full incident report →

Major January 4, 2025

Email deliverability issue

Detected by Pingoru: Jan 04, 2025, 09:46 PM UTC
Resolved: Jan 06, 2025, 12:39 PM UTC
Duration: 1d 14h

Affected: Email Delivery (SendGrid)

Timeline · 7 updates

investigating Jan 04, 2025, 09:46 PM UTC

We are currently investigating an issue regarding email deliverability.
identified Jan 04, 2025, 10:41 PM UTC

The issue has been identified and a fix is being worked on. We expect that any emails have been processed or queued for delivery will be delivered when the issue has been resolved. We apologize for this delay in your email delivery.
identified Jan 04, 2025, 11:47 PM UTC

We are continuing to work on a fix for this issue.
identified Jan 05, 2025, 12:48 AM UTC

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.
identified Jan 05, 2025, 02:22 PM UTC

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.
identified Jan 06, 2025, 04:34 AM UTC

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.
resolved Jan 06, 2025, 12:39 PM UTC

The issue causing a delay in sending bulk emails and email previews has been resolved. Thank you for your patience as we worked through this issue.

Read the full incident report →

Major July 18, 2024

GrowthZone Platform - Some functions unavailable or displaying errors

Detected by Pingoru: Jul 18, 2024, 11:48 PM UTC
Resolved: Jul 19, 2024, 10:32 AM UTC
Duration: 10h 43m

Affected: GrowthZone Main Web ApplicationGrowthZone CMS (Websites)REALTOR®Integration

Timeline · 4 updates

identified Jul 18, 2024, 11:48 PM UTC

Our cloud provider is currently investigating a service disruption issue affecting a subset of customers, including GrowthZone. We will post more information as soon as we have it available.
identified Jul 19, 2024, 12:49 AM UTC

We are continuing to work on a fix for this issue.
monitoring Jul 19, 2024, 01:44 AM UTC

We have mitigated the issues to restore service at this time. We'll continue to monitor until the Azure incident is resolved. Azure updates can be monitored here: https://azure.status.microsoft/en-us/status
resolved Jul 19, 2024, 10:32 AM UTC

This issue with Azure cloud service has been cleared and operations have returned to normal. We appreciate your patience as we worked to mitigate the affects of this outage.

Read the full incident report →