GrowthZone incident

Incoming Email Processing Delayed

Minor Resolved View vendor source →

GrowthZone experienced a minor incident on September 14, 2021 affecting GrowthZone Main Web Application, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 04:59 PM UTC
Resolved
Sep 14, 2021, 07:04 PM UTC
Duration
2h 5m
Detected by Pingoru
Sep 14, 2021, 04:59 PM UTC

Affected components

GrowthZone Main Web Application

Update timeline

  1. identified Sep 14, 2021, 04:59 PM UTC

    We have identified an issue with incoming emails (replies and archives) being delayed in processing and our team is working to address this. These emails will be processed, recorded, and delivered once this is resolved.

  2. monitoring Sep 14, 2021, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2021, 07:04 PM UTC

    This incident has been resolved.