GrowthZone incident

Delays in processing Real Estate Integration Updates

Critical Resolved View vendor source →

GrowthZone experienced a critical incident on December 15, 2021 affecting REALTOR®Integration, lasting 8h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 02:30 PM UTC
Resolved
Dec 15, 2021, 10:38 PM UTC
Duration
8h 7m
Detected by Pingoru
Dec 15, 2021, 02:30 PM UTC

Affected components

REALTOR®Integration

Update timeline

  1. investigating Dec 15, 2021, 04:21 PM UTC

    We are currently seeing delays in processing integration updates for Real Estate Integrations.

  2. monitoring Dec 15, 2021, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 15, 2021, 05:15 PM UTC

    We are continuing to work to process all the delayed updates.

  4. monitoring Dec 15, 2021, 09:43 PM UTC

    Older items have been processed but new jobs are continuing to be delayed in processing. We're continuing to work to mitigate this issue.

  5. resolved Dec 15, 2021, 10:38 PM UTC

    Processing is back to normal frequency.