GrowthZone incident

Slow responsiveness of application

Minor Resolved View vendor source →

GrowthZone experienced a minor incident on March 31, 2022 affecting GrowthZone Main Web Application, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2022, 02:55 PM UTC
Resolved
Mar 31, 2022, 06:47 PM UTC
Duration
3h 51m
Detected by Pingoru
Mar 31, 2022, 02:55 PM UTC

Affected components

GrowthZone Main Web Application

Update timeline

  1. investigating Mar 31, 2022, 03:27 PM UTC

    Monitoring identified system pressure causing degraded performance of GrowthZone Application.

  2. identified Mar 31, 2022, 03:29 PM UTC

    We have identified the cause of the degradation and are performing mitigation actions at this time.

  3. monitoring Mar 31, 2022, 03:39 PM UTC

    Mitigation efforts are showing responsiveness is back to normal. We are continuing to monitor to ensure the issue is resolved.

  4. resolved Mar 31, 2022, 06:47 PM UTC

    This issue has been resolved. We have identified the root cause and are making further changes to address this so as to prevent future issues.