GrowthZone incident

Event Not Invoicing Additional Attendees

Notice Resolved View vendor source →

GrowthZone experienced a notice incident on March 2, 2022 affecting GrowthZone Main Web Application, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2022, 11:04 PM UTC
Resolved
Mar 07, 2022, 10:37 PM UTC
Duration
4d 23h
Detected by Pingoru
Mar 02, 2022, 11:04 PM UTC

Affected components

GrowthZone Main Web Application

Update timeline

  1. monitoring Mar 02, 2022, 11:04 PM UTC

    We are aware of an event registration issue impacting a group of roughly 300 customers. The issue occurred on the invoices of registrations where more than one attendee was registered. A fix has been applied to production this afternoon and our teams are working through the data clean-up activity related to the incident. The clean-up is expected to occur by the end of day Friday.

  2. resolved Mar 07, 2022, 10:37 PM UTC

    This incident has been resolved. The fix has been applied and data clean-up has been completed.