GrowthZone incident

GrowthZone Platform - Some functions unavailable or displaying errors

Major Resolved View vendor source →

GrowthZone experienced a major incident on July 18, 2024 affecting GrowthZone Main Web Application and GrowthZone CMS (Websites) and 1 more component, lasting 10h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 11:48 PM UTC
Resolved
Jul 19, 2024, 10:32 AM UTC
Duration
10h 43m
Detected by Pingoru
Jul 18, 2024, 11:48 PM UTC

Affected components

GrowthZone Main Web ApplicationGrowthZone CMS (Websites)REALTOR®Integration

Update timeline

  1. identified Jul 18, 2024, 11:48 PM UTC

    Our cloud provider is currently investigating a service disruption issue affecting a subset of customers, including GrowthZone. We will post more information as soon as we have it available.

  2. identified Jul 19, 2024, 12:49 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 19, 2024, 01:44 AM UTC

    We have mitigated the issues to restore service at this time. We'll continue to monitor until the Azure incident is resolved. Azure updates can be monitored here: https://azure.status.microsoft/en-us/status

  4. resolved Jul 19, 2024, 10:32 AM UTC

    This issue with Azure cloud service has been cleared and operations have returned to normal. We appreciate your patience as we worked to mitigate the affects of this outage.