GrowthZone experienced a notice incident on May 31, 2016, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled May 31, 2016, 03:46 PM UTC
Update on email reply resolution, tool for viewing status of issues. When we are working on changes that impact a majority of users or global type features, we are now adding notes and updates under the our system settings. You can access this from the settings menu in the upper right corner and clicking on the bottom link: click here http://screencast.com/t/TxjyGpMUg to view http://screencast.com/t/1i7kOf4lIPx7. As shown in the example, last week we received reports that users were not getting the auto email that allowed them to match up archive@ emails. After inspection it was determined that the issue was broader and any replies to emails sent were not getting delivered. Our dev team worked on the fix and monitored it to ensure those replies and future ones were delivered. Released new features and enhancements last week. Below are a few of the more significant updates released this week for those of you wondering what’s new. • Contacts - Ability to merge! Here’s how this works. -Select a contact and under Common Tasks, choose the option to merge and enter the contact you wish to merge into. -The app will automatically add that contacts profile info, more info, communication and billing into the desired contact. -Some fields only allow one data entry. For instance custom fields. If that field is empty, the app will add in the merged data. If both contacts have data in that field, you will be given a choose of which contact’s data should be kept. • Events - Add Event button – added these highlighted fields when creating an event. http://screencast.com/t/AgtjGH9wCm • Association Tenant/Contact profile – removed ability to delete the Contact associated with the tenant. Tenant is how we refer to the database. For instance “MicroNet CRM is the tenant name for the database we use). The tenant title is found it the upper right hand corner of the database. http://screencast.com/t/5TpApxbxF5z • MIC - Contact’s photo will display when the user logs into the Member Center. Shown in the upper right hand corner. http://screencast.com/t/I1VmN4rnwHjM • Billing - Export the Activity/Ledger results. This feature allows you to view all the transactions that occurred and export them to excel. Using the filter options you can filter by membership type, Good/Service Fee, Product category, and transaction type. For instance, a customer could view all of their premier memberships invoiced that month. (Note, not working in IE yet) Noteworthy bug fixes • Contact website – Clicking on Contact’s website link will open in a new window. Thanks for all the feedback on this need!
- completed Jun 01, 2016, 05:47 PM UTC
The scheduled maintenance has been completed.