Grow experienced a major incident on November 22, 2021 affecting Salesforce, lasting 8d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Salesforce
Update timeline
- investigating Nov 22, 2021, 10:16 PM UTC
Some users have reported issues accessing their Saved Reports through the Salesforce Direct Query connection. We are currently investigating the issue.
- identified Nov 24, 2021, 08:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 30, 2021, 10:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2021, 03:26 PM UTC
This incident has been resolved.