Grow incident

Whitelabel performance degradation

Minor Resolved View vendor source →

Grow experienced a minor incident on March 10, 2022 affecting Whitelabel, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 08:24 PM UTC
Resolved
Mar 11, 2022, 12:15 AM UTC
Duration
3h 50m
Detected by Pingoru
Mar 10, 2022, 08:24 PM UTC

Affected components

Whitelabel

Update timeline

  1. investigating Mar 10, 2022, 08:24 PM UTC

    Grow is experiencing minor performance issues on the whitelabel server with intermittent but rare spikes that significantly decrease performance and may result in 504 responses. We've identified the problem and will be working on a resolution as soon as possible.

  2. resolved Mar 11, 2022, 12:15 AM UTC

    This incident has been resolved.