Grow incident
Facebook API Partial Outage Affecting Facebook Ads
Grow experienced a minor incident on June 10, 2021 affecting Facebook Ads and Instagram, lasting 314d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 10, 2021, 03:06 PM UTC
Facebook's Graph API is having some disruptions. They have been ongoing since June 9th 11:58AM MDT. https://status.fb.com/graph-api We will update as we find out more information from Facebook.
- monitoring Jun 21, 2021, 06:36 PM UTC
We have identified the issue with Instagram and have implemented a fix. For Facebook Ads, we are continuing to work through the issues.
- monitoring Sep 24, 2021, 05:39 PM UTC
The issues affecting Instagram have been resolved. The Facebook Ads issue is still impacting a small subset of customers and we are looking into warehousing the Facebook Ads connection as a possible solution for those still impacted. We appreciate your patience and apologize for the inconvenience this may have caused.
- resolved Apr 20, 2022, 03:54 PM UTC
This incident has been resolved.