Grow incident

Grow Outage

Critical Resolved View vendor source →

Grow experienced a critical incident on March 23, 2023 affecting Builder and Dashboards and Metric Utilities and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2023, 03:51 PM UTC
Resolved
Mar 23, 2023, 04:40 PM UTC
Duration
48m
Detected by Pingoru
Mar 23, 2023, 03:51 PM UTC

Affected components

Builder and DashboardsMetric UtilitiesWhitelabel

Update timeline

  1. investigating Mar 23, 2023, 03:51 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 23, 2023, 03:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 23, 2023, 04:23 PM UTC

    The issue has been identified as an outage on the AWS servers that Grow uses.

  4. monitoring Mar 23, 2023, 04:26 PM UTC

    Grow is back online and AWS has confirmed that they have resolved the issue on their end. We will continue to monitor the situation.

  5. monitoring Mar 23, 2023, 04:30 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 23, 2023, 04:40 PM UTC

    This incident has been resolved.