Grow experienced a notice incident on July 16, 2024 affecting Builder and Dashboards and Metric Utilities and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Builder and DashboardsMetric UtilitiesWhitelabel
Update timeline
- investigating Jul 16, 2024, 09:58 PM UTC
Grow is experiencing intermittent slowness. The issue is being investigated.
- investigating Jul 16, 2024, 10:04 PM UTC
Users may experience slow load times, blank pages, and errors when using Grow. This issue is intermittent and under investigation.
- monitoring Jul 16, 2024, 11:02 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jul 17, 2024, 12:00 AM UTC
Users continue to experience slowness. Additional investigation into the cause of the issue is underway.
- monitoring Jul 17, 2024, 12:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2024, 01:14 AM UTC
The incident has been resolved.