Grow incident

Facebook Ads outage

Critical Resolved View vendor source →

Grow experienced a critical incident on August 14, 2024 affecting Facebook Ads, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 02:00 PM UTC
Resolved
Aug 15, 2024, 04:05 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 14, 2024, 02:00 PM UTC

Affected components

Facebook Ads

Update timeline

  1. identified Aug 14, 2024, 02:00 PM UTC

    Many instances are receiving the error "You are calling a deprecated version of the Ads API.". We are looking into a solution as soon as possible.

  2. monitoring Aug 15, 2024, 12:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 15, 2024, 04:05 PM UTC

    This incident has been resolved.