Grow incident

Grow App Outage

Notice Resolved View vendor source →

Grow experienced a notice incident on April 21, 2025 affecting Builder and Dashboards and Accelo and 1 more component, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 01:25 PM UTC
Resolved
Apr 23, 2025, 12:20 PM UTC
Duration
1d 22h
Detected by Pingoru
Apr 21, 2025, 01:25 PM UTC

Affected components

Builder and DashboardsAcceloMetric UtilitiesActiveCampaignWhitelabelAdrollAirtableAmazon RedshiftAmazon S3Amazon Seller Central

Update timeline

  1. investigating Apr 21, 2025, 01:25 PM UTC

    We are currently investigating issues where the app is not loading or working slowly for some customers.

  2. investigating Apr 22, 2025, 01:28 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 22, 2025, 12:54 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Apr 23, 2025, 12:20 PM UTC

    This incident has been resolved.