Groups.io experienced a critical incident on June 21, 2018 affecting Web and Email and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2018, 05:18 AM UTC
There is a problem with connectivity to the datacenter hosting the Groups.io service. Our hosting provider is working to fix the issue.
- identified Jun 21, 2018, 05:36 AM UTC
The cause of the outage has been identified (a power outage), and Linode is working on a fix.
- monitoring Jun 21, 2018, 06:25 AM UTC
Machines are starting to come back on-line now. We will bring up the groups.io service when our cluster is completely back up and stable.
- monitoring Jun 21, 2018, 07:21 AM UTC
We are waiting on one more machine to come back as well as the search cluster to stabilize.
- resolved Jun 21, 2018, 07:39 AM UTC
And we are back. Email sent during the outage was queued up and will be delivered soon. Thank you for your patience.