Groups.io incident

Slow or unresponsive web site

Minor Resolved View vendor source →

Groups.io experienced a minor incident on April 11, 2021 affecting Web and Email and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2021, 03:02 AM UTC
Resolved
Apr 11, 2021, 03:19 AM UTC
Duration
17m
Detected by Pingoru
Apr 11, 2021, 03:02 AM UTC

Affected components

WebEmailAPI ServerMessage SearchGroup SearchFiles SearchDatabase SearchWiki Search

Update timeline

  1. identified Apr 11, 2021, 03:02 AM UTC

    We are seeing a large number of internal network errors from our hosting provider, Linode. This is causing slow or unresponsive web pages.

  2. resolved Apr 11, 2021, 03:19 AM UTC

    Our hosting provider has fixed the issue, and everything is back to normal. Have a good rest of your weekend.