Groups.io incident

Site is slow

Notice Resolved View vendor source →

Groups.io experienced a notice incident on December 1, 2023 affecting Web and Email and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 02:02 PM UTC
Resolved
Dec 01, 2023, 02:13 PM UTC
Duration
11m
Detected by Pingoru
Dec 01, 2023, 02:02 PM UTC

Affected components

WebEmailAPI ServerMessage SearchGroup SearchFiles SearchDatabase SearchWiki Search

Update timeline

  1. investigating Dec 01, 2023, 02:02 PM UTC

    The main redis instance is overwhelmed, causing many operations to timeout.

  2. identified Dec 01, 2023, 02:06 PM UTC

    We are upgrading the main Redis instance.

  3. identified Dec 01, 2023, 02:08 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 01, 2023, 02:13 PM UTC

    This incident has been resolved.