Groups.io incident

Unscheduled Downtime

Notice Resolved View vendor source →

Groups.io experienced a notice incident on May 14, 2025 affecting Web and Email and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 10:07 PM UTC
Resolved
May 14, 2025, 10:19 PM UTC
Duration
12m
Detected by Pingoru
May 14, 2025, 10:07 PM UTC

Affected components

WebEmailAPI ServerMessage SearchGroup SearchFiles SearchDatabase SearchWiki Search

Update timeline

  1. investigating May 14, 2025, 10:07 PM UTC

    The main database machine froze up. We are in the process of rebooting it now.

  2. investigating May 14, 2025, 10:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 14, 2025, 10:19 PM UTC

    The main database machine has been rebooted.