GroupMap incident

Issues with Login

Minor Resolved View vendor source →

GroupMap experienced a minor incident on October 21, 2024 affecting GroupMap application (login.groupmap.com/health) and GroupMap application (login.eu.groupmap.com/health), lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 06:00 PM UTC
Resolved
Oct 22, 2024, 01:06 AM UTC
Duration
7h 6m
Detected by Pingoru
Oct 21, 2024, 06:00 PM UTC

Affected components

GroupMap application (login.groupmap.com/health)GroupMap application (login.eu.groupmap.com/health)

Update timeline

  1. investigating Oct 21, 2024, 06:00 PM UTC

    Some users are reporting issues within login and joining sessions - our team is investigating and will update this ticket as further information becomes available.

  2. resolved Oct 22, 2024, 01:06 AM UTC

    The login issue has been resolved and all systems are working as expected.