GroupMap incident

Degraded real-time synchro...

Minor Resolved View vendor source →

GroupMap experienced a minor incident on September 6, 2023 affecting GroupMap application (login.groupmap.com/health), lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 02:00 PM UTC
Resolved
Sep 06, 2023, 08:00 PM UTC
Duration
6h
Detected by Pingoru
Sep 06, 2023, 02:00 PM UTC

Affected components

GroupMap application (login.groupmap.com/health)

Update timeline

  1. investigating Sep 06, 2023, 02:00 PM UTC

    Our real-time synchronization provider is experiencing degraded performance; resulting in delays synchronizing changes between participants (https://status.pusher.com) in the US environment. Our EU environment is unaffected. We continue to monitor the situation.

  2. resolved Sep 06, 2023, 08:00 PM UTC

    Our real-time synchronization provider is reporting the issues have been resolved (https://status.pusher.com).