Grindr had 37 outages in the last 2 years totaling 11h 34m of downtime — averaging 1.5 incidents per month.
There were 37 Grindr outages since May 28, 2024 totaling 11h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
Apple's receipt API is having issue, which is causing issue processing receipt while purchasing subscriptions or micro
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We have resolved the issue and are monitoring
This incident has been resolved.
We have detected an issue with Apple's API that verifies purchases. Attempting to purchase a subscription or in-app consumables such as Boost, Roam, etc. will show as successful from the iOS checkout flow, but may show an error in the Grindr application. We are investigating remediation steps.
We are continuing to monitor the issue. Apple has updated their status page to indicate that their system is having widespread issues with the App Store (https://www.apple.com/support/systemstatus/)
We are seeing restored functionality from Apple's API and fewer issues with purchases. We are continuing to monitor.
We believe that this has been resolved but will continue to monitor.
We recently discovered that an ad within our app has been causing some iOS clients to crash.
This incident has been resolved.
We are currently experiencing an issue with our Facebook login feature.
This incident has been resolved.
We are currently investigating this issue.
We are currently investigating a disruption in our chat system.
This issue is resolved. If you are still having issues, please force-close the app and try again. If you are still having issues, please visit http://help.grindr.com
We are currently experiencing a delay in processing new profile photos.
This issue is resolved. If you are still having issues, please force-close the app and try again. If you are still having issues, please visit http://help.grindr.com
We are currently experiencing an issue with the password reset functionality. Users may not be able to complete the password reset process at this time.
This issue is resolved. If you are still having issues, please force-close the app and try again. If you are still having issues, please visit http://help.grindr.com
Grindr is experiencing some issues with Chat. We are actively working on the issue and hope to have it fixed soon. Previews may be missing or intermittent and messages may be duplicated.
This incident has been resolved.
Grindr is experiencing some issues with Chat. We are actively working on the issue and hope to have it fixed soon.
This incident has been resolved.
We are currently experiencing an issue with private albums. Our team is working to resolve it as soon as possible. We appreciate your patience and understanding.
This issue has been resolved.