Grindr experienced a critical incident on January 29, 2026 affecting The Grid and Chat and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 29, 2026, 04:27 PM UTC
Grindr profile grid is currently experiencing issues, with observed impact to Media and Chats services.The team is actively investigating the cause and assessing the scope of impact. Further updates will be shared as we learn more.
- identified Jan 29, 2026, 04:32 PM UTC
We’ve identified the issue affecting some features and our team is actively working on a fix. Thanks for your patience — we’ll provide another update as soon as everything is fully resolved.
- identified Jan 29, 2026, 04:48 PM UTC
Users may be experiencing issues with Chats, Media, and Grid, which can prevent core app features from working properly. Our team is actively working to restore full functionality as quickly as possible. Thank you for your patience.
- identified Jan 29, 2026, 05:06 PM UTC
Users may be having trouble sending messages or seeing updates in their inbox or grid. We know how frustrating that is, and we’re sorry for the disruption. Our entire engineering team is on it and working to get everything back up and running as quickly as possible.
- identified Jan 29, 2026, 05:25 PM UTC
We know this has been frustrating, and we really appreciate your patience. We’re making big progress. Our team is actively working through the fix and we’re getting closer to bringing everything back online. At this time, some users may still have trouble with chats, media, and the grid. Thanks for sticking with us — we’ll keep you posted as we continue to restore service.
- monitoring Jan 29, 2026, 05:33 PM UTC
Recovery is in progress and things are moving in the right direction. We know it’s been annoying (okay, very annoying), but our team is fully on it and pushing hard to get everything back to normal. Thanks for hanging in there — we’ll have you back chatting, and connecting soon.
- resolved Jan 29, 2026, 05:47 PM UTC
We’re back 💛 Messaging is sending normally again, and Media, Grid, and all other features are back up and running. Thanks for hanging in there with us — we really appreciate your patience. You’re good to get back to connecting.