Grindr experienced a major incident on October 16, 2024 affecting Subscriptions and iOS App, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2024, 03:28 PM UTC
We have detected an issue with Apple's API that verifies purchases. Attempting to purchase a subscription or in-app consumables such as Boost, Roam, etc. will show as successful from the iOS checkout flow, but may show an error in the Grindr application. We are investigating remediation steps.
- identified Oct 16, 2024, 03:44 PM UTC
We are continuing to monitor the issue. Apple has updated their status page to indicate that their system is having widespread issues with the App Store (https://www.apple.com/support/systemstatus/)
- monitoring Oct 16, 2024, 04:00 PM UTC
We are seeing restored functionality from Apple's API and fewer issues with purchases. We are continuing to monitor.
- resolved Oct 16, 2024, 04:10 PM UTC
We believe that this has been resolved but will continue to monitor.