Grid AI experienced a minor incident on September 1, 2021 affecting Grid Service, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Grid Service
Update timeline
- investigating Sep 01, 2021, 06:27 PM UTC
Our internal cluster update system is having intermittent errors. This errors are affecting two operations: * Sessions, which are paused after a few minutes of operation * Creating or updating clusters, which can be interrupted mid-way We are actively working on a solution.
- identified Sep 01, 2021, 06:27 PM UTC
We have identified the issue and are working on a solution.
- monitoring Sep 01, 2021, 07:48 PM UTC
We have applied a fix and are monitoring system recovery.
- resolved Sep 01, 2021, 11:22 PM UTC
The incident has been resolved. Sessions are no longer paused.