Grid AI incident

Platform is not operational

Critical Resolved View vendor source →

Grid AI experienced a critical incident on October 28, 2021 affecting Grid Service, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2021, 12:07 PM UTC
Resolved
Oct 28, 2021, 12:47 PM UTC
Duration
39m
Detected by Pingoru
Oct 28, 2021, 12:07 PM UTC

Affected components

Grid Service

Update timeline

  1. investigating Oct 28, 2021, 12:07 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 28, 2021, 12:47 PM UTC

    The incident has been resolved. A change in a third-party service API caused the issue, we are now handling the request correctly. Thank you for your patience.