Grid AI incident

Infrastructure Issues - Partial outage - Sessions experiencing serious issues

Major Resolved View vendor source →

Grid AI experienced a major incident on December 7, 2021 affecting Grid Service, lasting 9h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:00 PM UTC
Resolved
Dec 08, 2021, 02:12 AM UTC
Duration
9h 12m
Detected by Pingoru
Dec 07, 2021, 05:00 PM UTC

Affected components

Grid Service

Update timeline

  1. identified Dec 07, 2021, 08:02 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 07, 2021, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2021, 02:12 AM UTC

    This incident has been resolved.