Grid AI experienced a major incident on January 4, 2022 affecting Grid Service, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Grid Service
Update timeline
- identified Jan 04, 2022, 06:32 PM UTC
We're releasing a new version of production which is resulting in some downtime, we are investigating and should be back up very soon.
- monitoring Jan 04, 2022, 06:59 PM UTC
We're mostly up and running but still experiencing some degraded performance on session start times.
- resolved Jan 04, 2022, 07:46 PM UTC
Sessions are back to being operational