Grid AI incident

We are experiencing an outage

Critical Resolved View vendor source →

Grid AI experienced a critical incident on April 27, 2022 affecting Grid Service, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2022, 05:40 PM UTC
Resolved
Apr 27, 2022, 05:57 PM UTC
Duration
16m
Detected by Pingoru
Apr 27, 2022, 05:40 PM UTC

Affected components

Grid Service

Update timeline

  1. investigating Apr 27, 2022, 05:40 PM UTC

    We are currently investigating this issue.

  2. identified Apr 27, 2022, 05:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 27, 2022, 05:49 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 27, 2022, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Apr 27, 2022, 05:57 PM UTC

    This incident has been resolved.