Greenhost incident

[solved] outage caused by a major DDOS attack

Minor Resolved View vendor source →

Greenhost experienced a minor incident on December 17, 2020, lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2020, 09:10 AM UTC
Resolved
Dec 17, 2020, 04:35 PM UTC
Duration
7h 25m
Detected by Pingoru
Dec 17, 2020, 09:10 AM UTC

Update timeline

  1. investigating Dec 17, 2020, 09:10 AM UTC

    Since 10:10 CET, we have been experiencing outage caused by a major DDOS attack. All VPSes, webhosting and emailservers were affected by this outage. We have deflected the attack and worked to recover all systems.

  2. monitoring Dec 17, 2020, 02:01 PM UTC

    * All webhosting came back online between 12:00 and 12:15 * VPSes are back online for the larger part since approximately 12:30. Individual machines may need a reboot. We are still working on rebooting these machines. * Email has been fully operational again since approximately 12:30. No emails have been lost but, as a result of the outage, it may take a while for emails that were sent this morning to be delivered.

  3. resolved Dec 17, 2020, 04:35 PM UTC

    * VPS that required a reboot finished rebooting around 16:15 CET. * Email sent this morning should mostly have been delivered by now.