Greenhost incident

Solved: network access problems

Minor Resolved View vendor source →

Greenhost experienced a minor incident on August 26, 2021, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2021, 01:55 PM UTC
Resolved
Aug 26, 2021, 05:54 PM UTC
Duration
3h 59m
Detected by Pingoru
Aug 26, 2021, 01:55 PM UTC

Update timeline

  1. investigating Aug 26, 2021, 01:55 PM UTC

    During routine maintenance a human error caused network access for a part of our systems to be lost. This has since been resolved, it may still take some more time for all systems to recover.

  2. identified Aug 26, 2021, 02:49 PM UTC

    We are experiencing issues during the restoring of the affected servers. We are currently still working hard to get all services working again.

  3. resolved Aug 26, 2021, 05:54 PM UTC

    All systems are fully operational again. If you still experience problems please contact us through [email protected].