Green Cloud Technologies Outage History

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Green Cloud Technologies had 9 outages in the last 2 years totaling 953h 50m of downtime — averaging 0.4 incidents per month.

There were 9 Green Cloud Technologies outages since July 18, 2025 totaling 953h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.grncld.net

Notice May 26, 2026

GCD Status Page Transition to Account App

Detected by Pingoru
May 26, 2026, 04:21 PM UTC
Resolved
May 26, 2026, 04:21 PM UTC
Duration
—
Affected: Network - Greenville, SCDaaS - Greenville, SCBaaS with Veeam - Greenville, SCDRaaS with Zerto - Atlanta, GAOffice 365 BaaS - Atlanta, GABaaS with Ransomware Protection - West-1Private Cloud - Atlanta, GAManaged FirewallSecure Object Storage - East-1IaaS - Nashville, TNDRaaS with Zerto - Greenville, SCDaaS - Nashville, TNNetwork - Nashville, TNBaaS with Veeam - Nashville, TNBaaS with Ransomware Protection - East-1Managed SIEMPrivate Cloud - Greenville, SCSecure Object Storage - West-1DRaaS with Zerto - Nashville, TNIaaS - Greenville, SCDaaS - Atlanta, GABaaS with Veeam - Atlanta, GAPrivate Cloud - Nashville, TNManaged EDRNetwork - Houston, TXIaaS - Houston, TXBaaS with Veeam - Phoenix, AZDRaaS with Zerto - Houston, TXPrivate Cloud - Houston, TXNetwork - Atlanta, GAIaaS - Atlanta, GADRaaS with Zerto - Minneapolis, MNDaaS - Houston, TXPrivate Cloud - Phoenix, AZIaaS - Phoenix, AZNetwork - Phoenix, AZDRaaS with Zerto - Phoenix, AZDRaaS with StorageCraft - Greenville, SCNetwork - Minneapolis, MNIaaS - Minneapolis, MNDRaaS with StorageCraft - Nashville, TNDRaaS with StorageCraft - Atlanta, GASecurityDRaaS with StorageCraft - Phoenix, AZDRaaS with Veeam - Atlanta, GADRaaS with VMware - Greenville, SCDRaaS with VMware - Nashville, TNDRaaS with VMware - Houston, TXDRaaS with VMware - Phoenix, AZDRaaS with VMware - Minneapolis, MNDRaaS with VMware - Atlanta, GA
Timeline · 1 update
  1. resolved May 26, 2026, 04:21 PM UTC

    11:11 Systems engineers will be migrating all of the legacy Green Cloud Defense customer communications into our global communications tool. We will be sunsetting the site: https://status.grncld.net/ and transitioning all maintenance and incident notifications to your customer portal on 2 June 2026. Customers will be required to opt-in for future maintenance and incident notifications. Please use the link below to learn how to opt-in to these communications. If you require any help, please contact your 11:11 Systems Service Manager (available in the Account App home page). How to Opt-in and Subscribe to notifications via the Account App: https://success.1111systems.com/docs/11-11-services-information/service-status-in-the-account-app

Read the full incident report →

Minor May 25, 2026

Virtual Server Restarts due to Compute Node failure - ATL

Detected by Pingoru
May 25, 2026, 01:57 AM UTC
Resolved
May 25, 2026, 01:57 AM UTC
Duration
—
Affected: IaaS - Atlanta, GA
Timeline · 1 update
  1. resolved May 25, 2026, 01:57 AM UTC

    Due to a failure of a hypervisor compute node in our Atlanta data center supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 9:40 pm Eastern Time. Please contact 11:11 Support if you have any questions regarding this incident.

Read the full incident report →

Minor March 18, 2026

Degraded Performance - Houston Zerto

Detected by Pingoru
Mar 18, 2026, 06:39 PM UTC
Resolved
Mar 18, 2026, 09:19 PM UTC
Duration
2h 40m
Affected: DRaaS with Zerto - Houston, TX
Timeline · 3 updates
  1. identified Mar 18, 2026, 06:39 PM UTC

    11:11 engineers have identified an issue affecting VPG's replicating to the Houston environment. VPG's will have an error message indicating no connection to VCD, however replication is still happening. Engineers have engaged the vendor for this issue.

  2. monitoring Mar 18, 2026, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 15, 2025

Virtual Server Restarts due to Compute Node failure - HOU

Detected by Pingoru
Dec 15, 2025, 09:18 PM UTC
Resolved
Dec 15, 2025, 09:29 PM UTC
Duration
11m
Affected: IaaS - Houston, TX
Timeline · 2 updates
  1. identified Dec 15, 2025, 09:18 PM UTC

    Due to a failure of a hypervisor compute node in our Houston data center supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 4:16 pm Eastern Time. Please contact 11:11 Support if you have any questions regarding this incident.

  2. resolved Dec 15, 2025, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025

Virtual Server Restarts due to Compute Node failure - NVL

Detected by Pingoru
Oct 31, 2025, 03:52 PM UTC
Resolved
Oct 31, 2025, 03:52 PM UTC
Duration
—
Affected: IaaS - Nashville, TN
Timeline · 1 update
  1. resolved Oct 31, 2025, 03:52 PM UTC

    Due to a failure of a hypervisor compute node in our Nashville data center supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 11:42 am Eastern Time. Please contact 11:11 Support if you have any questions regarding this incident.

Read the full incident report →

Minor September 6, 2025

Virtual Server Restarts due to Compute Node failure

Detected by Pingoru
Sep 06, 2025, 05:55 PM UTC
Resolved
Sep 06, 2025, 05:55 PM UTC
Duration
—
Affected: IaaS - Greenville, SC
Timeline · 1 update
  1. resolved Sep 06, 2025, 05:55 PM UTC

    Due to a failure of a hypervisor compute node in our Greenville, SC data center supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 1:52pm Eastern Time. Please contact 11:11 Support if you have any questions regarding this incident.

Read the full incident report →

Minor September 2, 2025

ATL - Virtual Server Restarts due to Compute Node failure

Detected by Pingoru
Sep 02, 2025, 02:26 PM UTC
Resolved
Sep 02, 2025, 02:26 PM UTC
Duration
—
Affected: IaaS - Atlanta, GA
Timeline · 1 update
  1. resolved Sep 02, 2025, 02:26 PM UTC

    Due to a failure of a hypervisor compute node in our Atlanta Datacenter supporting IaaS, a small number of virtual appliances were automatically restarted onto other compute nodes. This restart activity concluded by 10:11 am Eastern Time. Please contact 11:11 Support if you have any questions regarding this incident.

Read the full incident report →

Minor August 18, 2025

11:11 Systems - Support Ticket Generation Issues - 8/18/2025

Detected by Pingoru
Aug 18, 2025, 07:35 PM UTC
Resolved
Aug 19, 2025, 03:54 PM UTC
Duration
20h 18m
Affected: Network - Greenville, SCDaaS - Greenville, SCBaaS with Veeam - Greenville, SCDRaaS with Zerto - Atlanta, GAOffice 365 BaaS - Atlanta, GABaaS with Ransomware Protection - West-1Private Cloud - Atlanta, GAManaged FirewallSecure Object Storage - East-1IaaS - Nashville, TNDRaaS with Zerto - Greenville, SCDaaS - Nashville, TNNetwork - Nashville, TNBaaS with Veeam - Nashville, TNBaaS with Ransomware Protection - East-1Managed SIEMPrivate Cloud - Greenville, SCSecure Object Storage - West-1DRaaS with Zerto - Nashville, TNIaaS - Greenville, SCDaaS - Atlanta, GABaaS with Veeam - Atlanta, GAPrivate Cloud - Nashville, TNManaged EDRNetwork - Houston, TXIaaS - Houston, TXBaaS with Veeam - Phoenix, AZDRaaS with Zerto - Houston, TXPrivate Cloud - Houston, TXNetwork - Atlanta, GAIaaS - Atlanta, GADRaaS with Zerto - Minneapolis, MNDaaS - Houston, TXPrivate Cloud - Phoenix, AZIaaS - Phoenix, AZNetwork - Phoenix, AZDRaaS with Zerto - Phoenix, AZDRaaS with StorageCraft - Greenville, SCNetwork - Minneapolis, MNIaaS - Minneapolis, MNDRaaS with StorageCraft - Nashville, TNDRaaS with StorageCraft - Atlanta, GASecurityDRaaS with StorageCraft - Phoenix, AZDRaaS with Veeam - Atlanta, GADRaaS with VMware - Greenville, SCDRaaS with VMware - Nashville, TNDRaaS with VMware - Houston, TXDRaaS with VMware - Phoenix, AZDRaaS with VMware - Minneapolis, MNDRaaS with VMware - Atlanta, GA
Timeline · 2 updates
  1. investigating Aug 18, 2025, 07:35 PM UTC

    We are aware of an issue in which customer emails are not being converted into tickets for our support teams. If you require urgent assistance, please use Account App, phone or chat to contact a member of your support team. Engineers are engaged and working to resolve the issue. The next update will be provided as information becomes available.

  2. resolved Aug 19, 2025, 03:54 PM UTC

    Engineers identified and resolved the issue affecting ticket generation from customer emails. There will be no further updates to this event.

Read the full incident report →

Minor July 18, 2025

Atlanta BaaS with Veeam

Detected by Pingoru
Jul 18, 2025, 08:21 PM UTC
Resolved
Aug 26, 2025, 03:02 PM UTC
Duration
38d 18h
Affected: BaaS with Veeam - Atlanta, GA
Timeline · 3 updates
  1. investigating Jul 18, 2025, 08:21 PM UTC

    11:11 Engineers are currently aware of an issue with one of the repositories supporting this location. While engineers work to clear this issue, we recommend that if customers have a backup job that is failing to this location, run a full backup of their job.

  2. investigating Jul 22, 2025, 09:47 PM UTC

    11:11 Engineers continue to work on the affected repository in this location. We will provide further updates as they are available.

  3. resolved Aug 26, 2025, 03:02 PM UTC

    This incident has been resolved.

Read the full incident report →