Green Cloud Technologies incident
Nashville-Management Access Unavailable
Green Cloud Technologies experienced a critical incident on May 13, 2024 affecting IaaS - Nashville, TN, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2024, 06:02 AM UTC
On 13 May 2024 at 04:55 UTC engineers are investigating an issue in the Nashville data center IaaS environment. Customers may be unable to access management functionality or make changes. Live production data is currently unaffected.
- resolved May 13, 2024, 06:33 AM UTC
On 13 May 2024 at 04:55 UTC engineers identified an issue in the Nashville data center IaaS environment. Customers may have been unable to access management functionality or make changes. Live production data was unaffected. With the assistance of the vendor, engineers identified the cause of the issue and resolved it, restoring services at 06:25 UTC.