Green Cloud Technologies incident

Intermittent issues with vCloud VM console - NVL

Minor Resolved View vendor source →

Green Cloud Technologies experienced a minor incident on May 20, 2024 affecting IaaS - Nashville, TN, lasting 7d 20h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 05:36 PM UTC
Resolved
May 28, 2024, 02:35 PM UTC
Duration
7d 20h
Detected by Pingoru
May 20, 2024, 05:36 PM UTC

Affected components

IaaS - Nashville, TN

Update timeline

  1. investigating May 20, 2024, 05:36 PM UTC

    11:11 Systems engineering is addressing an issue with the VM console not launching as expected. We are working with Broadcom to resolve the issue and will post updates as they are available. If you have any questions, please contact support: https://1111systems.com/support/contact-support/

  2. identified May 20, 2024, 10:28 PM UTC

    11:11 Systems engineering has identified the issue and proceeding with remediation.

  3. monitoring May 21, 2024, 04:52 PM UTC

    VM console functionality has been fully restored at this time. If you have any questions, please contact support: https://1111systems.com/support/contact-support/

  4. resolved May 28, 2024, 02:35 PM UTC

    This incident has been resolved.