Green Cloud Technologies incident
HOU - Hurricane Beryl Impact - Operational
Green Cloud Technologies experienced a minor incident on July 8, 2024 affecting Network - Houston, TX and IaaS - Houston, TX and 1 more component, lasting 22h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 08, 2024, 02:49 PM UTC
Due to Hurricane Beryl, our data center is currently running on generator power. All Uninterruptible Power Supplies (UPS) successfully transferred the load over to the standby generators with no impact. 11:11 is continuing to monitor the situation and will provide updates as necessary.
- monitoring Jul 08, 2024, 09:30 PM UTC
The data center continues to run on generator power. Fuel trucks will remain onsite to refuel generators as required for the duration electrical utilities are unavailable.
- monitoring Jul 09, 2024, 02:59 AM UTC
We have identified a vendor issue that is preventing certain vcloud management functions from working (ic opening consoles). We are working closely with our vendor for a solution.
- resolved Jul 09, 2024, 01:01 PM UTC
Utility power has been restored and has remained stable.