Green Cloud Technologies incident

NVL IaaS vCloud Interface Unavailable

Minor Resolved View vendor source →

Green Cloud Technologies experienced a minor incident on August 29, 2024 affecting IaaS - Nashville, TN, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 02:43 PM UTC
Resolved
Aug 30, 2024, 06:31 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 29, 2024, 02:43 PM UTC

Affected components

IaaS - Nashville, TN

Update timeline

  1. investigating Aug 29, 2024, 02:43 PM UTC

    11:11 Systems Engineering is aware of an issue with loading the vCloud portal in NVL, TN. Engineers are actively investigating the issue and will provide updates as they are available. All virtual machines are running and accessible, it is only the management interface that is impacted.

  2. investigating Aug 29, 2024, 02:53 PM UTC

    Engineers restored services to the portal and are continuing to monitor for stability. If you have any questions, please contact support: https://1111systems.com/support/contact-support/

  3. monitoring Aug 30, 2024, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 30, 2024, 06:31 PM UTC

    This incident has been resolved.