Green Cloud Technologies incident

Veeam Upgrade Notification: Customer Action Required

Notice Resolved View vendor source →

Green Cloud Technologies experienced a notice incident on September 4, 2024 affecting BaaS with Veeam - Greenville, SC and BaaS with Ransomware Protection - West-1 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 08:51 PM UTC
Resolved
Sep 04, 2024, 08:51 PM UTC
Duration
—
Detected by Pingoru
Sep 04, 2024, 08:51 PM UTC

Affected components

BaaS with Veeam - Greenville, SCBaaS with Ransomware Protection - West-1IaaS - Nashville, TNBaaS with Veeam - Nashville, TNBaaS with Ransomware Protection - East-1IaaS - Greenville, SCBaaS with Veeam - Atlanta, GAIaaS - Houston, TXBaaS with Veeam - Phoenix, AZIaaS - Atlanta, GA

Update timeline

  1. resolved Sep 04, 2024, 08:51 PM UTC

    Veeam has issued a security bulletin disclosing multiple critical vulnerabilities in all versions of Veeam Backup and Replication prior to 12.1.2.172 and earlier. They have issued a new release, 12.2.0.334, that remediates these vulnerabilities. 11:11 Engineering will be updating the 11:11 BaaS and BaaS with Ransomware Protection services with this new version starting on 9 September 2024. Veeam security bulletin: https://www.veeam.com/kb4649 Customers are required to upgrade their Veeam installations to 12.0+ to ensure compatibility with this upgrade. However, we strongly suggest reviewing the security advisory from Veeam and upgrade all components used to a current version.