Green Cloud Technologies incident

11:11 Backup for Veeam Cloud Connect - Backup Issues - Atlanta

Minor Resolved View vendor source →

Green Cloud Technologies experienced a minor incident on October 5, 2024 affecting BaaS with Veeam - Atlanta, GA, lasting 17h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2024, 07:43 PM UTC
Resolved
Oct 06, 2024, 01:36 PM UTC
Duration
17h 52m
Detected by Pingoru
Oct 05, 2024, 07:43 PM UTC

Affected components

BaaS with Veeam - Atlanta, GA

Update timeline

  1. investigating Oct 05, 2024, 07:43 PM UTC

    11:11's Cloud Infrastructure team is investigating a possible service disruption affecting a subset of customers leveraging 11:11 Backup for Veeam Cloud Connect in the Atlanta data center. More details will be provided as information becomes available.

  2. investigating Oct 05, 2024, 08:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 05, 2024, 08:12 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 05, 2024, 10:13 PM UTC

    Engineers resolved the issue affecting backup jobs in the Atlanta data center. They are continuing to monitor the system for stability.

  5. resolved Oct 06, 2024, 01:36 PM UTC

    The issue has been resolved. Engineers will continue to monitor the infrastructure for stability. If you have any questions, please contact 11:11 Support.