Green Cloud Technologies incident
11:11 DRaaS for Zerto - Investigating Possible Service Disruption - Atlanta
Green Cloud Technologies experienced a major incident on January 3, 2025 affecting DRaaS with Zerto - Atlanta, GA and DRaaS with Zerto - Phoenix, AZ, lasting 9h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 03, 2025, 04:55 AM UTC
11:11's Cloud Infrastructure team is investigating a possible service disruption in the 11:11 DRaaS for Zerto environment in the Atlanta data center. More details will be provided in updates as information becomes available.
- investigating Jan 03, 2025, 06:10 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 03, 2025, 07:31 AM UTC
11:11's Cloud Infrastructure team identified aservice disruption in the 11:11 DRaaS for Zerto environment in the Atlanta data center. During the impacted time, customers with replication in ATL may have experienced replication failures. Engineers have completed the fix for this issue, and the team is monitoring to ensure all replications are completing successfully.
- resolved Jan 03, 2025, 02:28 PM UTC
This incident has been resolved.