Grammarly incident
Some Grammarly users might experience issues accessing Grammarly in Google Docs when using Firefox and Safari browsers
Grammarly experienced a major incident on August 3, 2025 affecting Grammarly's Browser Extension, lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2025, 05:47 PM UTC
We are investigating reports of issues with accessing Grammarly in Google Docs when using the Firefox browser. We apologize for any inconvenience and will provide updates as they become available. In the meantime, please use any other browser to access Grammarly in Google Docs.
- investigating Aug 03, 2025, 06:09 PM UTC
We are continuing to investigate this issue.
- identified Aug 04, 2025, 09:29 AM UTC
The issue has been identified, and the team is actively working on a solution. We appreciate your patience!
- identified Aug 04, 2025, 10:11 AM UTC
We’ve identified that this issue also affects users on the Safari browser. Thank you for your continued patience as we work to resolve it.
- identified Aug 04, 2025, 10:50 PM UTC
A new Safari version containing a fix has been published. While this should resolve the issue for most users, some may still experience difficulties. We’re actively monitoring the situation and will provide further updates as needed.
- resolved Aug 05, 2025, 08:27 AM UTC
This incident has been resolved.