Grammarly incident

Service interruption: Issues with writing suggestions

Minor Resolved View vendor source →

Grammarly experienced a minor incident on October 20, 2025 affecting Grammarly for Windows and Grammarly for Mac and 1 more component, lasting 9h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:59 PM UTC
Resolved
Oct 20, 2025, 11:32 PM UTC
Duration
9h 33m
Detected by Pingoru
Oct 20, 2025, 01:59 PM UTC

Affected components

Grammarly for WindowsGrammarly for MacGrammarly EditorGrammarly's Browser ExtensionGrammarly for AndroidGrammarly for iPhoneGrammarly for iPadWriting SuggestionsGenerative AI assistanceSnippets and Knowledge Share

Update timeline

  1. identified Oct 20, 2025, 01:59 PM UTC

    We're experiencing a service interruption that may affect our writing suggestions or other features. The issue has been identified, and we're working on a fix. Some users might already see improvements, while others might still experience issues accessing the suggestions or notice that suggestions work intermittently. Thanks for your patience.

  2. identified Oct 20, 2025, 03:49 PM UTC

    We're continuing to work on this issue. Updates will be provided as soon as they become available. Thanks for your patience!

  3. identified Oct 20, 2025, 06:56 PM UTC

    We're still working on a solution for this issue. Most users should be able to log in to your Grammarly account and access our product offerings. Some users might experience issues with Grammarly's writing suggestions. We will provide another update shortly.

  4. identified Oct 20, 2025, 09:48 PM UTC

    We are still actively working to fully resolve this issue. We appreciate your continued patience and will share another update as soon as more information becomes available.

  5. resolved Oct 20, 2025, 11:32 PM UTC

    This incident has been resolved.