Grammarly experienced a critical incident on December 12, 2024 affecting Generative AI assistance, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Generative AI assistance
Update timeline
- identified Dec 12, 2024, 12:12 AM UTC
We’re investigating reports that generative AI is unavailable and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
- monitoring Dec 12, 2024, 02:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2024, 07:54 AM UTC
This incident has been resolved. We will keep monitoring the situation. You can continue using Grammarly's generative AI assistance