Grammarly incident

Generative AI assistance is not available

Minor Resolved View vendor source →

Grammarly experienced a minor incident on December 20, 2024 affecting Generative AI assistance, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2024, 07:25 PM UTC
Resolved
Dec 20, 2024, 07:31 PM UTC
Duration
5m
Detected by Pingoru
Dec 20, 2024, 07:25 PM UTC

Affected components

Generative AI assistance

Update timeline

  1. investigating Dec 20, 2024, 07:25 PM UTC

    We're investigating reports that generative AI is unavailable. Some users may see the "Something went wrong" error message. We will provide updates as soon as we have them. Be assured that you can continue using Grammarly's writing suggestions. We apologize for any inconvenience!

  2. monitoring Dec 20, 2024, 07:26 PM UTC

    The service is recovering, but we're still monitoring it.

  3. resolved Dec 20, 2024, 07:31 PM UTC

    This incident has been resolved.