Grammarly incident

Some Grammarly accounts are temporarily deactivated

Major Resolved View vendor source →

Grammarly experienced a major incident on January 16, 2025 affecting Login, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 01:57 AM UTC
Resolved
Jan 16, 2025, 03:54 AM UTC
Duration
1h 57m
Detected by Pingoru
Jan 16, 2025, 01:57 AM UTC

Affected components

Login

Update timeline

  1. investigating Jan 16, 2025, 01:57 AM UTC

    Certain Grammarly accounts were temporarily deactivated. The affected users received emails about account deactivation. We are looking into the issue's cause and how to resolve it. We will provide updates as soon as possible.

  2. identified Jan 16, 2025, 02:01 AM UTC

    The cause of the issue has been identified. We are working on the fix.

  3. resolved Jan 16, 2025, 03:54 AM UTC

    This issue has been resolved, and all the affected accounts have been successfully reactivated. We apologize for any inconvenience this may have caused.