Grammarly incident

Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

Critical Resolved View vendor source →

Grammarly experienced a critical incident on January 22, 2025 affecting Grammarly for Windows and Grammarly for Mac and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 07:35 PM UTC
Resolved
Jan 22, 2025, 09:58 PM UTC
Duration
2h 23m
Detected by Pingoru
Jan 22, 2025, 07:35 PM UTC

Affected components

Grammarly for WindowsGrammarly for MacGrammarly EditorGrammarly's Browser ExtensionLoginBilling ServiceWriting SuggestionsGenerative AI assistanceAccount Management

Update timeline

  1. identified Jan 22, 2025, 07:35 PM UTC

    The root cause of the issue has been identified. Please bear with us while we’re working on implementing a fix.

  2. identified Jan 22, 2025, 08:14 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 22, 2025, 09:14 PM UTC

    Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.

  4. resolved Jan 22, 2025, 09:58 PM UTC

    This incident has been resolved.