Grammarly incident

Issues with the Grammarly Editor and Account Management

Minor Resolved View vendor source →

Grammarly experienced a minor incident on January 30, 2025 affecting Grammarly Editor and Login and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2025, 02:25 PM UTC
Resolved
Jan 30, 2025, 05:15 PM UTC
Duration
2h 49m
Detected by Pingoru
Jan 30, 2025, 02:25 PM UTC

Affected components

Grammarly EditorLoginAccount ManagementEmail Preference Management

Update timeline

  1. investigating Jan 30, 2025, 02:25 PM UTC

    We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or managing their account settings. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

  2. investigating Jan 30, 2025, 02:52 PM UTC

    We're still investigating this issue and will provide an update as soon as we can.

  3. investigating Jan 30, 2025, 03:35 PM UTC

    Our team is still looking into this issue. We appreciate your patience as we're dealing with this interruption. We will provide another update shortly.

  4. monitoring Jan 30, 2025, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 30, 2025, 05:15 PM UTC

    The issue has been resolved. Thank you for your patience!