Grammarly incident

Generative AI assistance is not available

Minor Resolved View vendor source →

Grammarly experienced a minor incident on February 1, 2025 affecting Generative AI assistance, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2025, 09:22 PM UTC
Resolved
Feb 01, 2025, 11:44 PM UTC
Duration
2h 22m
Detected by Pingoru
Feb 01, 2025, 09:22 PM UTC

Affected components

Generative AI assistance

Update timeline

  1. investigating Feb 01, 2025, 09:22 PM UTC

    We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.

  2. monitoring Feb 01, 2025, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 01, 2025, 11:44 PM UTC

    This incident has been resolved.