Grammarly incident

Issues with writing suggestions and generative AI

Major Resolved View vendor source →

Grammarly experienced a major incident on February 19, 2025 affecting Grammarly for Windows and Grammarly for Mac and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 05:17 PM UTC
Resolved
Feb 19, 2025, 06:55 PM UTC
Duration
1h 37m
Detected by Pingoru
Feb 19, 2025, 05:17 PM UTC

Affected components

Grammarly for WindowsGrammarly for MacGrammarly's Browser ExtensionWriting Suggestions

Update timeline

  1. investigating Feb 19, 2025, 05:17 PM UTC

    Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.

  2. identified Feb 19, 2025, 05:28 PM UTC

    The issue has been identified, and our engineers are working on a fix.

  3. identified Feb 19, 2025, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 19, 2025, 06:34 PM UTC

    A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.

  5. resolved Feb 19, 2025, 06:55 PM UTC

    This incident has been resolved.