Gradial experienced a minor incident on August 20, 2026 affecting Platform, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Aug 20, 2026, 09:01 PM UTC
Status: Investigating Gradial is experience service disruptions. The team has been alerted and is investigating. Affected components Platform (Degraded performance)
- resolved Aug 20, 2026, 09:50 PM UTC
Status: Resolved Gradial is fully operational and service has returned to normal. Between 1:35 PM PDT and 2:50 PM PDT we experienced an interruption in our Gradial Entra application. Stale sessions were failing to re-provision as expected. We have resolved this issue and new sessions are provisioning correctly. Affected components Platform (Operational)