Gorilla Experiment Builder incident

Server disruption

Major Resolved View vendor source →

Gorilla Experiment Builder experienced a major incident on April 23, 2021 affecting Gorilla Platform, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2021, 12:00 PM UTC
Resolved
Apr 23, 2021, 03:19 PM UTC
Duration
3h 18m
Detected by Pingoru
Apr 23, 2021, 12:00 PM UTC

Affected components

Gorilla Platform

Update timeline

  1. investigating Apr 23, 2021, 01:42 PM UTC

    The gorilla platform is currently experiencing unusually high database congestion causing functionality issues across the tool. We are currently working on resolving this issue

  2. investigating Apr 23, 2021, 01:43 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 23, 2021, 03:19 PM UTC

    This incident has been resolved.