Gorilla Experiment Builder incident

Service disruption

Major Resolved View vendor source →

Gorilla Experiment Builder experienced a major incident on June 10, 2021 affecting Gorilla Platform, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2021, 12:45 PM UTC
Resolved
Jun 10, 2021, 01:05 PM UTC
Duration
19m
Detected by Pingoru
Jun 10, 2021, 12:45 PM UTC

Affected components

Gorilla Platform

Update timeline

  1. monitoring Jun 10, 2021, 01:03 PM UTC

    A routine Gorilla Update has been disrupted by an unexpectedly heavy database migration, resulting in considerably increased response times and reduction in service. The situation is being closely monitored by our deployment engineers and we'll be taking action imminently

  2. monitoring Jun 10, 2021, 01:03 PM UTC

    We are deploying a solution and monitoring ongoing performance

  3. resolved Jun 10, 2021, 01:05 PM UTC

    This incident has been resolved.